Terms of use

Last updated: 2026-10-28

1. Who we are

meetingminutes.eu is a service of Stone & Ripple B.V. (KvK 60601949). Send questions about the service to support@notulen.live and questions about privacy to privacy@notulen.live.

2. What meetingminutes.eu does

You send in a recording of a meeting via the website or the app. We turn the recording into text, tell the speakers apart and have minutes drafted with artificial intelligence (AI). You receive them by email as a Word document, with a link to the transcript. You can include an agenda and the previous minutes. To use the service you need an account with an email address.

3. Credit

• One credit is one meeting of up to 3 hours. A longer recording costs one credit per started 3 hours. A recording shorter than 10 minutes costs no credit.
• If processing fails, your credit is returned automatically.
• Credit doesn’t expire as long as your account exists. It is personal, not transferable and cannot be exchanged for money.
• Prices are shown in the app and include VAT.

4. Payment and withdrawal

You buy credit in the app, with your Apple ID. Your credit is available immediately after payment.

Purchases go through Apple. You request a refund from Apple, under Apple’s terms.

By sending in a meeting you ask us to perform the service right away. For credit you have already used, your right of withdrawal therefore lapses.

5. What we expect from you

• You tell the participants before the meeting that you are recording and why, and you only record when that is allowed.
• You are responsible for what you send in and for what you do with the minutes.
• You don’t use the service for anything unlawful, and you don’t try to abuse or disrupt the service.
• You keep the link in your email to yourself: anyone who has the link can read the transcript for as long as it exists.

6. Minutes created with AI

The minutes are created automatically. They can contain errors: words may be misheard, speakers may be mixed up, and topics may be missing or summarised incorrectly. The minutes are not a word-for-word record. So always check them before you share or approve them. See also the disclaimer.

7. Storage and availability

We keep the content of your meetings only briefly: after 24 hours everything is deleted, and we don’t make backups of it. Save the Word document yourself if you want to keep the minutes. We do our best to keep the service available, but we can’t promise that this will always work. We may change the service, and also suspend it temporarily for maintenance or in case of abuse.

8. Liability

Our liability is limited to the amount you paid us in the 12 months before the damage occurred. We are not liable for indirect damage, for errors in the minutes or for decisions made on the basis of the minutes. Nor for data that was deleted after the retention period. These limitations do not apply in case of intent or gross negligence on our part, nor to the extent that the law does not allow them.

9. Your account

You can delete your account at any time in the app or on the website. Unused credit then lapses. In case of abuse, we may block or close your account.

10. Changes

We may change these terms. We will notify you of important changes by email in advance. If you keep using the service after that, the new terms apply.

11. Governing law

These terms are governed by Dutch law. If you are a consumer, you also keep the protection that the mandatory law of your own country gives you. Disputes are brought before the competent court in Amsterdam, unless the law designates another court.